Senior Manager, UX

Our 14yr old established and fast-growing tech company that transforms to have a meaningful and positive impact on career seekers and employers. An award winning and robust product lines (4 brands) that includes resume services, and cover letter writing services, scientifically validated career tests, and employer tools that help companies hire, onboard, and communicate with their staff.

Financial District area in San Francisco

Total package: bonus, RSU, perks, benefits

Department Summary

This large User Experience Design Team is responsible for delivering best-in-class web-based tools and customer experiences in a fast-paced, collaborative, startup-like environment for US and International markets.

Position Summary

As a Senior Manager of UX Design, you will be responsible for delivering best-in-class web-based tools and customer experiences in a fast-paced, collaborative, startup-like environment. You will closely collaborate with product management, engineering/development. project stakeholders across brands and company leadership. You are an experienced design leader with exceptional problem-solving skills, clear communication, good design instincts, and can translate business needs into fantastic customer-focused solutions. You have experience leading and mentoring a team of multidisciplinary designers and other design team members. You must be responsive, flexible, and able to succeed within an open and collaborative environment.

Required Responsibilities

  • Lead & advocate for user-centered design solutions that meet measurable business goals and requirements.

  • Develop processes to ensure smooth collaboration and product impact.

  • Work closely with product teams to develop user-centered design strategies.

  • Drive the design cycle, lead workshops, and ensure all requirements for projects are met.

  • Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.

  • Develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes.

  • Confidently communicate designs decisions to stakeholders and synthesis feedback.

  • Mentor and guide other designers by working closely to identify clear career paths, providing critical feedback, and establish growth plans.

 Required Qualifications

  • A minimum of 7 years of experience as a user experience designer, interaction designer, information architect, design manager, or similar role.

  • A portfolio or samples of work demonstrating your process for creating great user-centered design solutions.

  • Excellent communication, presentation, interpersonal and analytical skills including the ability to communicate interactive design concepts clearly and persuasively across various digital product teams and executive stakeholders.

  • Experience leading a team of multidisciplinary designers.

  • Relentless desire for innovation, balanced with business needs, and customer expectations.

  • Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.

 Desired Qualifications

  • Experience with design system development and usage.

  • Deep experience in web and native apps and mobile first design approaches.

  • Past experience leading the design of consumer products.

  • Experience with user research methodologies and running user researcher studies.

  • Working knowledge of the engineering process and hands-on experience with front-end development.