NYC Innovation Lab - technology + product
User Experience Designer
The mission is to offer the most flexible, powerful, scalable and user-friendly platforms for analytics, mobile, identity and loyalty. Analytics is about turning massive amounts of data into powerful insights, leveraging cutting edge data visualizations and HTML5 technologies. Mobile allows customers to go beyond analytics and data visualizations in order to build mobile application workflows without writing a line of code. Usher, our identity product, is a revolutionary mobile identity platform for enterprise security. Alert, our loyalty product is a solution for the next generation of mobile customer engagement. Historically, we have been an engineering centric company. While we’re proud of this heritage, we have been working for the past few years to bring our User Experience to a whole new level. The Design team, in our DC headquarters, has proven by example the importance of UX best practices and user-centric design. Beyond HQ, we are expanding to our New York office with a design centric studio. This will be a beacon of Design, focusing on the design of both current and future products but also acting as a sandbox for our most cutting edge ideas.
Basic Function: As a UX Designer in our Design studio, you will be part of User Experience team of creatives and Program Managers. This team is responsible for building the design and interfaces of features that will make the next generation of product applications for Analytics, Mobile, Identity and Loyalty. The NY studio also supports the research and investigation of the latest technologies to explore how they can enrich the user experience in our products.
You will collaborate with your DC colleagues, leveraging their experience and insights to support the creative process.
You will turn business requirements, creative ideas, deadlines and resource limitations into new business and consumer applications.
Job Duties (include but not limited to):
o Report to NY UX Team Lead.
o Analyze market and customer requirements to create core use cases.
o Quickly turn concepts into sets of well-developed wireframes and flow diagrams to explore various solutions.
o Prototype your solutions.
o Improve and refine your designs based on feedback from the creative team, engineers and management.
o Create detailed design specifications with annotated wireframes and detailed flow diagrams.
o Collaborate with engineers as your feature gets built to the highest standards.
o Provide constructive feedback to design specifications and implementations.
o Pitch, present, and justify design ideas in a compelling manner.
o Provide creative solutions to user problems, leveraging problem solving skills, analytical thinking and effective communication.
o Education: Minimum of Bachelor's degree in Sciences/Arts, HCI, Product or Industrial Design.
o Strong portfolio demonstrating design sensibilities, thought process and attention to detail.
o Minimum of 3 years of demonstrable experience in software UX design.
o Excellent knowledge of Adobe suite: Photoshop Illustrator and others, Keynote, Omnigraffle, and Visio.