Senior Visual/UI Designer

NYC Innovation Lab - technology & product

Senior Visual/UI Designer

The mission is to offer the most flexible, powerful, scalable and user-friendly platforms for analytics, mobile, identity and loyalty. Analytics is about turning massive amounts of data into powerful insights, leveraging cutting edge data visualizations and HTML5 technologies. Mobile allows customers to go beyond analytics and data visualizations in order to build mobile application workflows without writing a line of code. Usher, our identity product, is a revolutionary mobile identity platform for enterprise security. Alert, our loyalty product is a solution for the next generation of mobile customer engagement. Historically, we have been an engineering centric company. While we’re proud of this heritage, we have been working for the past few years to bring our User Experience to a whole new level. The Design team, in our  DC headquarters, has proven by example the importance of UX best practices and user-centric design. Beyond HQ, we are expanding to our New York office with a design centric studio. This will be a beacon of Design, focusing on the design of both current and future products but also acting as a sandbox for our most cutting edge ideas.


Basic Function: As a Senior Visual Designer in our Design studio you will be part of team of creatives (UX and Design) and Program Managers. This team is responsible for building the design and interfaces of features that will make the next generation of product applications for Analytics, Mobile, Identity and Loyalty. The NY studio also supports the research and investigation of the latest technologies to explore how they can enrich the user experience in our products.

You will collaborate with your DC colleagues, leveraging their experience and insights to support the creative process.

With the help and collaboration of UX, Program Managers, and Engineers, you will use layout, color and typography to create elegant interfaces and other visual elements for new business and consumer application. You will leverage your experience in software design to build detailed visual specifications, engage with Engineering and monitor the quality of their implementation along the way. Your designs will create the emotional connection between users and software, delighting them with a superior experience.


Job Duties (include but not limited to):

o   Report to NY Visual Design Lead, mentor junior team members.

o   Collaborate with UX Designers and Program Managers to generate mockups and build prototypes of new features, dialogs, icons and other visual elements of the products.

o   Work closely with the Branding team to ensure consistency of the Visual Experience and coherence with the product line.

o   Improve and refine your designs based on feedback from the creative team, engineers and management.

o   Create detailed visual specifications including layout, color palette, typography and visual content supporting the requirements.

o   Provide constructive feedback to design specifications and implementations.

o   Partner closely with world-class engineers as features get built to the highest standards.

o   Research new user interface paradigms put into use by gaming companies; innovative mobile applications and consumer focused web sites. Analyze design, user experience and technology trends to share with your peers.

o   Advocate for Design best practices. Contribute to brand style guides and UX Design guidelines.

o   Develop and maintain icon libraries to support Mobile, Web and Desktop interfaces.

o   Pitch, present, and justify design ideas in a compelling manner.

o   Eagerness to constantly strive to innovate and the ability to initiate new concept discussions.

o   Team-oriented individual, positive attitude, energetic, result & delivery oriented.

Job Requirements:

o   Education: Minimum of Bachelor degree in Fine Arts, Communication Design, Graphic design

o   Strong design portfolio demonstrating high esthetic standards and attention to detail.

o   Minimum of 5-7 years of experience designing visual content for business or consumer-facing applications, Web and Mobile

o   Excellent knowledge of Adobe suite’s tools: Photoshop, Illustrator and other design tools.

o   Experience working in a product company with aggressive ship dates.

o   Iconography experience is a huge plus!

o   Basic knowledge of HMTL 5, and/or CSS is helpful.